Tyneside Home Improvements
Chris is responsible for all financial and commercial aspects of the business, working closely
with the owner to drive the business forward. Within his role he manages the entire finance
function to include the production of accurate, timely and relevant management information,
and the management of supplier and customer ledgers. He manages the entire HR function
of the business to include apprentices, employees, and Subcontractors, this also includes
overseeing the Health and Safety responsibilities of the business, to include training,
compliance, and insurances.
Chris has significant input in the sales and marketing function of the business, ensuring that
advertising campaigns are planned, and within budget whilst managing internal and external
digital marketing resources. He works closely with the Sales Manager to set sales targets
and strategy to make sure that they are achieved; and beyond that has responsibility for
overseeing the customer service and installations team to ensure that the customer journey
is the best that it can be.
In addition to the above, Chris is responsible for the management of all external and internal
stakeholders of the business to include training providers, accountants, insurers, credit
brokers and regulatory bodies such as the FCA, Pension Providers, and HMRC.